Saturday, June 8, 2013

Conflict Resolution

When I think about my disagreements I wished I had known then what I know now.  This week I learned about principles of nonviolent communication (NVC) and the 3 R's (respectful, reciprocal, and responsive).  In both my professional and personal life I have a tendency to want to be right and make my point at any cost.  I have learned that I have to open to listening and showing respect.  In a debate I usually talk over people and bombard the conversation.  Another strategy I have learned is the main principle of NVC which is the natural state of compassion when no violence is present in the heart (http://www.cnvc.org).  I need to be authentically compassionate during a heated discussion.  This way the conversation will be more productive and less hurtful.      

2 comments:

  1. Hi Dawn,

    Thanks for sharing. I relate strongly on the need to be authentically compassionate during heated discussions. Heated discussions always occur both in my professional and personal life and this approach would foster respect for all parties in the conflicts. The 3S see, listen and then speaking, I believe would also help to develop this authentic compassion.

    Thanks.

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  2. Dawn,
    It is great that you know your own behaviors so well. I think that is the first step in improving our communication skills. We have to realize our tendencies and establish goals that will help us to improve our communication skills.

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